FAQ

What is IV hydration? IV hydration, or intravenous hydration, involves administering fluids directly into a vein through a needle. This method allows for quick absorption of fluids and electrolytes into the bloodstream.

Why would someone need IV hydration? IV hydration is often used to treat dehydration quickly and effectively. It can also be used to replenish electrolytes, deliver medications, or provide nutrients when oral intake is not possible or effective.

What conditions or situations might require IV hydration?

• Dehydration from illnesses such as gastroenteritis (stomach flu) or heat exhaustion.

• Preparing for, or Recovering from intense physical activity.

• Alleviating symptoms caused by altitude.

• Hangovers or dehydration from excessive alcohol consumption.

• Beauty and health treatments.

Is IV hydration safe? When administered by trained healthcare professionals using sterile equipment and fluids, IV hydration is generally safe. However, like any medical procedure, it carries some risks such as infection, vein irritation, or electrolyte imbalances if not monitored properly.

How long does an IV hydration session typically take? The duration of IV hydration can vary depending on the individual's needs and the specific fluids being administered. Sessions can range from 30 minutes to a few hours.

Are there any side effects of IV hydration? Common side effects may include mild discomfort at the injection site, bruising, or feeling cold during the infusion. Rarely, more serious complications like allergic reactions or vein inflammation can occur.

Can anyone get IV hydration? IV hydration is generally safe for most people when administered by a trained healthcare provider

What should I expect during an IV hydration session? During an IV hydration session, you'll typically sit or lie comfortably while a healthcare provider inserts a small needle into a vein, usually in your arm. The fluids will then slowly drip into your bloodstream. You may feel a slight pinch when the needle is inserted, but discomfort is usually minimal.

This FAQ covers the basics of IV hydration. If you have specific medical concerns or conditions give us a call. We’re here to help!

Return & Refund Policy – Bliss IV Hydration and Concierge Spa

Effective Date: July 6, 2026

At Bliss IV Hydration and Concierge Spa (“Bliss,” “we,” “us,” or “our”), we are committed to providing the highest quality wellness services and products. If you are not completely satisfied with your purchase, we are here to help. This Return & Refund Policy outlines the terms and conditions regarding refunds, replacements, and exchanges for products and services purchased through our website (www.blisshydration.net) or at our physical locations.

1. Product Returns and Replacements

We take pride in our retail offerings, including Vitamin Sprays, Energy Drinks, Vitamin Honey, and Body Scrubs.

• 30-Day Satisfaction Guarantee: If you are not completely satisfied with a product for any reason, we will gladly offer a return (for refund) or a replacement within thirty (30) days of the original date of purchase.

• 60-Day Unopened Product Returns: For your convenience, unopened and unused products may be returned within sixty (60) days of purchase. The item must be in its original packaging and in the same condition that you received it.

2. Service-Based Refunds

Bliss provides specialized wellness services, including Mobile and In-Person IV Therapy, IM Injections, and Concierge Spa Parties.

• Services Are Not Returnable Once Administered: This Return & Refund Policy applies to retail products (for example: vitamin sprays, energy drinks, vitamin honey, and body scrubs) and does not apply to services such as IV therapy or IM injections, which cannot be returned once administered.

• Service Satisfaction: While we cannot "return" a service once it has been administered (such as an IV infusion or IM injection), your satisfaction is our priority. If you are dissatisfied with your experience, please contact management immediately following your treatment so we may address your concerns.

• Concierge Spa Parties and Events: Deposits for Concierge Spa Parties, wedding packages, or group events are subject to the specific cancellation terms outlined in your service agreement. Generally, cancellations made less than 48 hours before the scheduled event may be subject to a cancellation fee.

3. Memberships

• Refunds: Monthly membership fees are generally non-refundable once the billing cycle has commenced.

• Cancellation: Members may cancel their membership according to the terms of their Membership Agreement. Please refer to your specific contract for notice requirements.

4. Shipping and Handling

• Return Shipping: For products purchased online and shipped to your location, the customer is responsible for paying the shipping costs for returning the item, unless the return is a result of our error (e.g., you received an incorrect or defective item). Shipping costs are non-refundable.

• Damaged Goods: If you receive a product that was damaged during transit, please contact us within five (5) business days of receipt to arrange for a replacement.

5. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5–10 business days for the credit to appear on your statement, depending on your financial institution. We may require a receipt or other proof of purchase to process a return, replacement, or refund.

6. Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards.

• Services already rendered/administered.

• Products returned more than 30 days after purchase (unless for exchange under the 60-day unopened rule).

7. How to Initiate a Return or Exchange

To start a return or exchange, please visit us in person or contact our support team:

Bliss IV Hydration and Concierge Spa
301 Adams Ave. Suite A
Silverthorne, CO 80498
Website: www.blisshydration.net

Please have your receipt or proof of purchase available to expedite the process.

8. Legal Rights and Policy Updates

This Return & Refund Policy does not affect any rights you may have under applicable law. Bliss IV Hydration and Concierge Spa reserves the right to update or modify this policy at any time.